ETESI provides a range of Business Process Mapping services. We have experienced Business Process Consultants and Architects with a combined experience of 35 years who will assist with both simple and complex business processes. It’s one thing knowing your repeatable business processes – but documenting these processes is crucial to the sustainable success and improvement of your business.
ETESI has been involved in various Business Process Mapping and Re-engineering project. The most recent project involved re-engineering a 13 year old process for a pioneer in the South African Mass transport industry. The organisation was involved in the Public Transport vehicle financing market. The business has been extremely successful in growing its turnover but it reached a point where the processes and lack of BPM caused compliance and service issues with its customers. ETESI documented the AS-IS processes and through various workshops with the business stakeholder, compiled the TO-BE processes. The processes were then transferred to a BPM Management Tool and further tweaked to ensure optimisation. We are currently at the automation stage of this project and we already see exponential improvement in turnaround times to customers.
ETESI works in a wide range of industries – both in the SME Private Sector, Large Corporates and State Owned Entities. We offer onsite Business Process Mapping Services and Training. Our strength lies in our ability to Integrate your repeatable processes into the technology of your choice.